Privacy Policy
Effective Date: June 2026
Vivant Solutions Private Limited (“Vivant”, “we”, “our”, or “us”) is committed to protecting your privacy and maintaining the security of any personal information collected through our website, www.vivant.in (“Website”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website.
1. Acceptance of this Policy
By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described herein.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will become effective immediately upon publication.
2. About Vivant Solutions Private Limited
Vivant Solutions Private Limited specializes in manufacturing AHU accessories and air-side products, operating over 30,000 sq. ft. of manufacturing capacity across Chennai and Faridabad.
We are an ISO 9001:2015 certified organization. Our 50-45 Thermal Break Profile Series has been independently tested by TÜV NORD in accordance with EN 1886:2007 standards, and all nylon components are manufactured in compliance with VDI 6022 hygiene standards.
Our product portfolio includes profile and joiner systems across 18 series ranging from 15 mm to 50 mm panel thickness, volume control damper components, AHU accessories, copper coils, and U-bends for heat exchanger manufacturing.
3. Information We Collect
Personal Information
When you contact us, submit an enquiry, download product information, or complete any form on our Website, we may collect:
Name
Email address
Phone number
Company name
Designation
Location
Any other information voluntarily provided by you
Technical Information
We may automatically collect certain information, including:
IP address
Browser type and version
Device information
Operating system
Website usage statistics
Date and time of access
Referring website information
4. How We Use Your Information
We use the information collected to:
Respond to enquiries and support requests
Provide product and company information
Process business communications
Improve our Website functionality and user experience
Analyze Website traffic and performance
Maintain security and prevent unauthorized access
Comply with legal and regulatory obligations
We collect only the information necessary to fulfill these purposes.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Understand visitor behavior and Website usage
Improve Website performance
Remember user preferences
Provide a more personalized experience
You may disable cookies through your browser settings; however, some Website features may not function properly if cookies are disabled.
6. Email Communications
If you contact us through email or Website forms, we may retain your communication records to respond to your enquiry and improve customer service.
Please note that standard email communications may not always be secure. We recommend avoiding the transmission of sensitive personal or financial information through email.
7. Information Sharing and Disclosure
Vivant Solutions Private Limited does not sell, rent, trade, or disclose personal information to third parties for marketing purposes.
We may share information only:
When required by law or governmental authorities
To comply with legal obligations
To protect our legal rights and property
With trusted service providers assisting in Website operations or business processes, subject to confidentiality obligations
8. Data Security
We maintain appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
While we implement industry-standard security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
10. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Request information regarding how your data is used
Requests can be submitted using the contact details provided below.
11. Fraud and Security Awareness
Vivant Solutions Private Limited never requests bank account details, passwords, OTPs, payment credentials, or sensitive financial information through email, phone calls, SMS, or social media communications.
If you receive any suspicious communication claiming to be from Vivant Solutions Private Limited, please do not respond or share personal information and report the incident immediately.
12. Our Vision
To be the best solutions provider for AHU accessories by delivering unmatched quality at competitive prices and exceeding customer expectations through exceptional service.
13. Our Mission
To bring best-in-class products to the Air Handling Unit industry by adhering to international standards and continuously improving quality, innovation, and customer satisfaction.
14. Contact Information
For any questions regarding this Privacy Policy, or to access, update, or request removal of your personal information, please contact us:
Corporate Contact
Vivant Solutions Private Limited
Website: www.vivant.in
Email: info@vivant.in
Manufacturing & Sales Locations
Chennai Factory
Factory #329, SIDCO Thirumullaivoyal Women Industrial Park,
Vellanur Village, Ambattur Taluk,
Thiruvallur District, Chennai – 600062, Tamil Nadu, India.
Faridabad Factory
Factory #200-B/1, 200-B, Indira Complex Industrial Area,
Tigaon Road, Sector 87, Greater Faridabad – 121002, Haryana, India.
Mumbai Office
Trade Centre GF, C-3, Prithivi Complex, House No. 1018,
Kalher Bhiwandi, Tehsil Bhivandi, Thane – 421302, Maharashtra, India.
Cheyyar Factory
Plot No. C-1, SIPCOT Industrial Complex Cheyyar Phase-II,
Mathur Village, Vembakkam Taluk, Tiruvannamalai District,
Tamil Nadu – 631701, India.
We will make reasonable efforts to respond to all privacy-related requests in a timely manner.